AI voice receptionist for HVAC + plumbing

When your team is on a job, Kylie can answer the phone.

A friendly, configurable AI receptionist for U.S. home-service businesses—built to catch missed and after-hours calls, collect the important details, and give callers a clear next step.

Designed to work alongside your team—not to replace the human touch.

14 daysto evaluate the fit
Separate numberfor the pilot start
Your call rulesnot a one-size-fits-all script
THE LIVE WALKTHROUGH

Meet Kylie on a demo call

Watch me call Kylie and walk through the experience.

~3 min
Real product walkthrough Sound on for the conversation

Built for the calls that happen when

You're on a job It's after hours Dispatch is busy The caller needs routing
THE GAP WE HELP CLOSE

From “we'll call you back” to a clear next step.

The goal isn't to make your operation sound bigger than it is. It's to make sure more callers get a helpful, consistent response when your people are busy.

Before

When every call depends on someone being free

  • Calls reach voicemail while technicians are driving or working.
  • After-hours callers may move on before the team follows up.
  • Job details arrive in scattered texts, notes, or memory.
  • Your staff has to repeat the same basic questions.
With Kylie configured for your business

A consistent first response—and better handoff

  • Calls can be answered during agreed overflow or after-hours windows.
  • Callers are guided through your approved questions and next steps.
  • Name, callback number, issue, location, and urgency can be captured.
  • Your team receives a structured summary through the agreed workflow.

Exact call handling depends on your services, service area, scheduling rules, and the integrations approved for your setup.

A PRACTICAL BRIDGE

Not another tool to babysit.
A clearer path from call to follow-up.

We shape the receptionist around the way your business already handles calls, then test it with you before you decide what to do next.

01

Map your call flow

We confirm your services, coverage area, business hours, common questions, what counts as urgent, and when a human should take over.

03

Review real call outcomes

During the pilot, listen to calls, check captured details, and review which calls need better wording or a different handoff.

The aim: reduce avoidable call leakage and give your team usable information—not promise that every call becomes a booked job.

MADE FOR HOME SERVICES

Useful on a busy Tuesday.
Useful at 8:30 p.m.

Kylie follows the call rules you approve, so the conversation is relevant to your shop—not a generic chatbot trying to sound clever.

See what the pilot covers

Overflow + after-hours

Give callers another option when the office is closed or the team can't pick up, based on the coverage you choose.

Structured lead capture

Collect the caller's contact details, service issue, location, and other information your dispatcher needs.

Clear follow-up handoff

Send a concise call summary to the agreed destination, such as email, SMS, or a connected lead workflow.

Booking flow when appropriate

Where your calendar and rules support it, Kylie can guide callers through an appointment-request or booking workflow.

Service-area questions

Use your approved locations, service types, and out-of-area response to avoid confusing callers.

Human-first boundaries

Set clear rules for uncertain requests, sensitive situations, and calls that should be flagged for a person.

ROI WITHOUT THE HYPE

One recovered job can change the math.

Use your own numbers to estimate the monthly gross-profit opportunity from missed calls that might otherwise go unanswered. This is a planning tool—not a promise of results.

Start with the calls you miss.
Use a real estimate from your call log, not an industry average.

Use conservative assumptions.
Not every caller will engage, book, show up, or become a paying customer.

Compare with actual pilot data.
At the end of the pilot, decide whether the results justify continuing.

INTERACTIVE ESTIMATE

Missed-call value estimator

Estimated monthly revenue opportunity$2,456
Potential completed jobs / month5.5
Estimated gross profit / month$982

Illustrative only. Uses 4.33 weeks/month and your selected assumptions. Excludes cancellations, jobs you'd have won anyway, platform fees, labor, and other operating costs. Actual outcomes can be lower—or zero.

START SMALL. MEASURE IT.

Try Kylie for 14 days before making a bigger decision.

Start with a controlled pilot number, hear the conversations, and review the handoffs with your team. You can evaluate the fit before deciding whether to connect anything to your main business line.

Discuss a pilot

No long-term commitment to start the pilot.

What's included in the pilot

Clear scope before launch. No surprise usage charges.

  • ✓
    14 days to test

    Evaluate the call flow with realistic HVAC scenarios.

  • ✓
    Setup + configuration

    Greeting, key questions, service rules, and agreed summary destination.

  • ✓
    Standard tools and platform usage included

    Covered within a call allowance agreed in writing before the pilot starts.

  • ✓
    Separate pilot number

    Test without switching your primary business line. Any live-line cutover is planned only if you continue.

  • ✓
    End-of-pilot review

    Review call quality, lead detail capture, handoffs, and what should change.

We'll confirm the call allowance and scope together before launch. Any proposed cost beyond that agreed scope must be approved by you first.

STRAIGHT TALK

A demo you can judge. A pilot you can measure.

We're building our early pilot track record, so we don't use made-up testimonials or claim a standard percentage of extra bookings. You'll see the walkthrough, define what success means for your business, and review your own call outcomes before deciding what comes next.

GOOD QUESTIONS

Before you try it.

A few practical answers. If your setup is unusual, we can scope it before promising a feature.

Will Kylie replace my receptionist or CSR?

No. The intended starting point is overflow, after-hours, or other agreed call windows. Your people remain in control of the situations that need judgment, reassurance, or a personal relationship.

Can it book directly into our calendar?

Potentially, if your calendar, availability rules, and booking workflow can be connected and tested. We'll confirm exactly what is supported for your setup before the pilot begins; otherwise, the pilot can capture an appointment request for your team to confirm.

Does this guarantee more booked jobs or revenue?

No. Results depend on call volume, caller intent, service availability, conversation quality, your team's follow-up, close rate, ticket value, and other factors. The estimator is only a scenario model; actual pilot data should guide your decision.

Does the pilot connect to our main business phone number?

It starts on a separate pilot number. If you choose to continue, we'll plan any primary-line connection with you instead of switching it on without your approval.

What happens when Kylie doesn't know the answer?

We'll define boundaries and escalation rules together. Kylie should not invent technical advice; uncertain or out-of-scope requests can be flagged for a person or directed to the agreed next step.

What do we need to get started?

Share your services, service area, business hours, common caller questions, the details dispatch needs, and the best place for call summaries. We'll agree on the pilot scope and included call allowance before setup.

LET'S TALK THROUGH YOUR CALL FLOW

Could Kylie fit the way your shop works?

Tell us where calls are slipping through today. We'll have a practical conversation about whether a pilot makes sense—no pressure to buy a system that isn't a fit.

Start a conversation

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Call Sceflow AI+1 (214) 722-4354